Our dealership collects personal information online primarily to provide our visitors with a more relevant experience on this web site. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any personal information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). However, given that electronically submitted data is not 100% secure, we make no representations or warranties as to the security of any personal information you submit online, which you do at your own risk.
Information we collect
The personal information we collect may include your name, address, zip code, phone number, email address, and other identifying information, and may also include information about vehicles you own or lease such as sales and service transaction history, vehicle payments, VIN, and mileage. We collect personal information in a number of different ways and from a number of different sources. We collect personal information you provide us through our Sites or when using certain aspects of our Services. We may also collect personal information you provide to manufacturers, our authorized vendors, or affiliates, as well as information we obtain from third party databases(collectively, our Partners).
We may also collect usage information about how our Sites and the Services accessed and used. This may include information such as your computer’s IP address, browser type, type of device used, pages on our Sites that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
How we use and share your information
We use your personal information to provide information you request about our products or services, to respond to your inquiries, and to customize information and advertising that we believe may be of interest to you. We may also use your personal information to provide you with marketing materials, as well as other information we believe may be relevant to you. We also use remarketing services to advertise to you on third party websites, such as Google and Facebook and their partners. To control or opt out of any of their ad services, or to review their privacy policies, please visit their sites.
We may also use your personal information by combining it with non-personal information and aggregating it with information collected from others. We use this aggregated data in a number of ways, such as to improve the quality and value of our Services and to analyze and understand how our Services are used. In addition, we may provide aggregated data to our Partners so that they may understand how people use our Services or their own.
Your personal information may be shared with our Partners, and may also be disclosed to third parties who work with us or our Partners. Vehicle manufacturers, for example, may use that information to contact you. We may also work with third parties that provide certain functions or services on our behalf, such as marketing, communications, analyzing data or authenticating contact information.
We require our third-party service providers to contractually commit to protecting your personal information in accordance with both industry standards and applicable law. While we have implemented policies and procedures to protect personal information, we cannot control, and are not responsible for, the manner in which our Partners or other third parties use that personal information. Please review their privacy policies as well.
Non-Personally Identifiable Data
Anytime you visit this website, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address and any search engine you may have used to locate the site. We use this information to help diagnose problems with our server, administer the website, and compile broad statistical data. In addition, we gather certain navigational information about where you go on this website. This information enables us to determine which areas of the website are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual’s consent.
Personal Information Voluntarily Provided:
Any personal information you provide to us (i.e. name, e-mail address, etc.) when you enroll in one of our E-Mail Reminder Services, request information, or use any of the other interactive portions of this web site may be used to provide you with information you’ve requested about our company, our products and our services, or to provide you with special notices. You may opt out of receiving future communications at any time (see opt-out Procedures below). This data may also be used to tailor your experience on this web site by providing content that is relevant to your interests and geographic region.
This website may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.
How we protect your information
We use safe guards that satisfy generally accepted industry standards to preserve the integrity and security of your personal information. However, we cannot guarantee the security of information you provide us with certainty or warrant it will not be accessed, disclosed, altered, or destroyed by unauthorized persons. We will make all legally required disclosures of any breach of the security, confidentiality, or integrity of your personal information, in the manner and within the time periods required by applicable law.
Compliance with law enforcement
We cooperate with government and law enforcement officials, as well as private parties, to comply with the law. We may disclose any information about you to government or law enforcement officials or private parties that we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, including, but not limited to, subpoenas, to protect our property and rights or that of a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or subject to legal action.
Children’s Data Practices
Our Sites and Services are not targeted to or intended for use by children. We are concerned about the privacy and safety of children when they use the internet. We will not knowingly request personal information online from anyone under the age of 16 without verifiable parental consent. Unfortunately, we cannot always determine the age of a visitor to our Sites or user of our Services.
In connection with a corporate merger, acquisition, divestiture, asset sale, joint venture, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding, we may sell, divest, transfer, assign, share or otherwise engage in a transaction that involves some or all of our assets, including your personal information.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with certain rights concerning your personal information, including the right to know how and for what purpose businesses collect it, the right to access your data, the right to opt-out of it being sold to third parties and, subject to certain exclusions for legitimate business purposes, the right to have it deleted. If you have further inquiries about your information under the CCPA or wish to opt-out, please contact us as specified below under How to Contact Us.
How to Contact Us
If you have any questions or concerns regarding your privacy when using our Sites or Services, or wish to exercise your rights under the CCPA, please click here to email us: Contact Us. California residents may also call us toll free at 949-328-8800. In certain circumstances, you may have the right to access, update or to delete the information we have on you. We will make every effort to respond promptly and address your concerns. You can update your data preferences here.