Careers

Mercedes-Benz Brand Specialist

Want to work for the best luxury automotive brand in the world?

Mercedes-Benz of Foothill Ranch is seeking a Mercedes-Benz Brand Specialist who is responsible for creating a world-class customer experience to every client that walks into the dealership. The Mercedes-Benz Specialist will interact with hundreds of customers to help guide them in their vehicle purchase in our no-haggle sales environment. With your enthusiastic and energetic personality, you will not only show customers which Mercedes-Benz they should buy, but WHY they should buy a Mercedes-Benz by providing dealership tours and brand presentations that explain the history and engineering behind each and every Mercedes-Benz vehicle. The purpose of this role is to not sell to our clients, but rather educate them on the overall brand, various safety features, and dealership benefits that come along with buying a vehicle from MBLN. The Mercedes-Benz Brand Specialist is responsible for providing an enjoyable, entertaining and educating experience to each and every customer, and to provide as much direction as possible to discovering which Mercedes-Benz model is most suitable for their needs.

NO EXPERIENCE REQUIRED. We will provide training and additional coaching and tools to help you succeed in this role. This full time position requires 40 hours of work per week, and the hours are flexible. Must be able to work occasional weekends each month. This is not a commission-based position. The Mercedes-Benz Brand Specialist will have a set hourly salary with potential to obtain additional monthly bonuses.

The ideal candidate would be someone who enjoys spending time and talking to people and has high levels of enthusiasm and energy. Excellent communication skills is a must! Must be professional and entertaining when educating and touring our customers in and around the dealership. Must be well dressed and presentable to clients.

Job Deliverables

• Assist customers in appropriate vehicle selection – be the Product Expert!
• Understand buyer’s requirements and interests; Find matching vehicle requirements by interviewing and building rapport.
• Provide an exceptional presentation of the Mercedes-Benz brand, entire dealership, and demonstration of the vehicle
• Take customers on test drives
• Follow-up with existing customers to confirm satisfaction and ask for referrals
• Create walkaround videos of certain vehicles to send to potential customers
• Hold yourself and others to high moral and ethical standards and conduct yourself with highest honesty and integrity
• Benefits

Complete benefits package including:

• 401k
• Medical/Dental/Vision/Life Insurance
• Professional & prestigious work environment
• Competitive pay
• Multi-million dollar remodel & facility expansion just completed

Requirements and Conditions

• Must be able to work flexible hours/work schedule
• Work weekends when required
• Must be able to stand for extended periods of time
• Must of consistent performance
• Must have a smartphone
• No sales experience required
• Background in acting not required, but preferred
• Background in the hospitality, restaurant or any customer-service related industry not required, but preferred

Please have resumes sent to kdapitan@mbfoothill.com.

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