Your warranty status, recalls and service records all start with your 17-character VIN. Here is where to find it, what the Mercedes-Benz factory warranty covers, and what to check before you buy or sell.
Compare your in-service date and current mileage with the terms in your warranty booklet, then confirm with an authorized Mercedes-Benz dealer using your VIN. Coverage starts on the date of delivery or the date the car was first put into service. Five quick steps get you an answer.
New Mercedes-Benz vehicles carry a 4-year/50,000-mile New Vehicle Limited Warranty, whichever comes first. The MY2027 booklet words it as “48 months or 50,000 miles, whichever occurs first.” The same basic term applies to all-electric EQ models. High-voltage batteries have their own, longer coverage.
| Coverage | Term | Applies to |
|---|---|---|
| New Vehicle Limited Warranty | 4 years/50,000 miles, whichever comes first | New Mercedes-Benz vehicles, including all-electric EQ models |
| EV high-voltage battery | 10 years/155,000 miles, whichever comes first | EQE, EQS, EQE SUV and EQS SUV |
| EV high-voltage battery | 8 years/100,000 miles, whichever comes first | EQB, CLA 250, CLA 350 and G 580 |
| Plug-in hybrid high-voltage battery | 6 years/62,000 miles (limited coverage) | Plug-in hybrid models |
| Extended plug-in hybrid battery | 10 years/150,000 miles (limited coverage) | SULEV-certified plug-in hybrids in California and other listed states |
| CPO Limited Warranty | 12 months, unlimited miles, after any remaining factory warranty | Certified Pre-Owned Mercedes-Benz vehicles |
From the Mercedes-Benz MY2027 Service and Warranty booklets and the Mercedes-Benz USA Certified Pre-Owned page. Battery coverage is limited; see the booklet text. California owners also have state-required emissions coverage described in the booklet.
EV battery coverage also sets a minimum capacity for each model, and the owner must follow the maintenance schedule. For more on range and battery care, read our electric car battery life guide.
When factory coverage ends, a Mercedes-Benz Extended Limited Warranty can pick up. Mercedes-Benz USA offers 1-, 2- and 3-year options, up to 75,000 or 100,000 miles. It is refundable if you cancel before it takes effect. Compare the options on our Mercedes-Benz extended warranty page.
Start with an authorized Mercedes-Benz dealer: with your VIN, a service advisor can review the service records available for your vehicle, and your own receipts fill the gaps. Dealer records may not include work done at other shops.
Your 17-character VIN is on a label at the lower edge of the windshield, readable from outside on the driver’s side, and on the vehicle identification plate. The C-Class owner’s manual also shows the VIN imprinted below the right front seat, under the floor covering. NHTSA notes the VIN is on your registration card, and it may be on your insurance card.
The Mercedes-Benz app shows service reminders and current mileage, and it lets you schedule with participating dealers. However, it is not listed as a source for full service history or warranty dates. Mercedes-Benz USA’s app pages describe service reminders, scheduling and vehicle status. They do not describe a warranty or service history screen.
The app was formerly known as Mercedes me. Use it to see when your next visit is due and to book one. For past records or warranty status, call our service team with your VIN. Learn how the Mercedes-Benz app works with your vehicle.
Enter your VIN at nhtsa.gov/recalls or in the Mercedes-Benz USA recall lookup at mbusa.com/en/recall. The NHTSA tool is free and shows unrepaired safety recalls. Neither tool shows everything, so it helps to know the limits.
| Where to check | How you search | What it will not show |
|---|---|---|
| NHTSA (nhtsa.gov/recalls) | VIN or license plate | Recalls over 15 years old, some very recent recalls, non-safety service campaigns and international vehicles |
| Mercedes-Benz USA (mbusa.com/en/recall) | 17-digit VIN | Vehicles outside the US and pre-1990 vehicles |
Recall tool details from nhtsa.gov and mbusa.com, reviewed 09/24/2026.
Our service team can also check for open service campaigns on your vehicle.
If a lookup shows an open recall, see our recall information page, then book the repair with our service team.
Yes. The factory warranty stays with the car and covers the original and each subsequent owner for the rest of its term. The booklets use the same wording for high-voltage battery coverage on electric and plug-in hybrid models.
Certified Pre-Owned coverage works a little differently. The optional CPO Extended Limited Warranty is fully transferable, with no transfer fee, if you sell the car to a private party. Mercedes-Benz USA’s CPO page does not spell out transfer terms for the included 12-month CPO Limited Warranty. Ask us to confirm transfer terms for CPO coverage before you sell.
Check the VIN for open recalls, confirm how much factory warranty remains, and ask for the service records and receipts. Use this short list.
A Certified Pre-Owned Mercedes-Benz keeps any remaining factory warranty, then adds a 12-month, unlimited-mile CPO Limited Warranty. You can add a CPO Extended Limited Warranty for 1 or 2 more years, also with unlimited miles. Mercedes-Benz USA calls this coverage for up to five years. Eligible vehicles are 6 years old or newer with fewer than 75,000 miles. Gas models pass a 165+ point inspection, and EVs follow a different checklist. Applies to CPO vehicles purchased on or after Jan 15, 2014; see dealer for full details.
Browse our Certified Pre-Owned Mercedes-Benz inventory or all used Mercedes-Benz vehicles. Read what the CPO warranty covers, learn about the Mercedes-Benz CPO program, and compare the CPO Extended Limited Warranty. Selling instead? Start with value your trade, and bring your records.
Want your records and coverage reviewed? Book a visit and bring your VIN.
Not by itself: the Mercedes-Benz warranty booklet says any qualified service outlet can perform maintenance, although Mercedes-Benz recommends an authorized dealer. What matters is that the car is maintained on schedule and that you can show it.
The booklet says receipts covering required servicing should be retained and transferred to each subsequent owner. Wherever you service your car, keep itemized receipts that show the date, mileage and work done. Dealer records may not include work done elsewhere.
The right fluids matter too. Our conventional vs. synthetic oil guide explains how to choose oil for your engine. Owners in Lake Forest, Irvine, Mission Viejo and Rancho Santa Margarita can book at our Foothill Ranch service center. Browse more service and parts tips.
Quick, straight answers to the questions owners ask most.
Have a question about your vehicle? Call our service team at 949-415-3135.
Compare your in-service date and current mileage with the terms in your Service and Warranty booklet. New Mercedes-Benz vehicles carry a 4-year/50,000-mile New Vehicle Limited Warranty, whichever comes first. To confirm, call an authorized Mercedes-Benz dealer with your VIN. Our service team at 949-415-3135 can help you review your coverage.
Start with an authorized Mercedes-Benz dealer: with your VIN, a service advisor can review the service records available for your vehicle, and your own receipts fill the gaps. Dealer records may not include work done at independent shops, so keep your own receipts as well. Mercedes-Benz asks owners to retain receipts for required servicing and pass them on when the car is sold.
The New Vehicle Limited Warranty lasts 4 years or 50,000 miles, whichever comes first, according to the MY2027 Mercedes-Benz warranty booklet. It starts on the date of delivery or the date the car was first put into service. Terms can vary by model year, so check the booklet for your car.
Yes. The factory warranty covers the original and each subsequent owner for the rest of its term, and the same applies to high-voltage battery coverage. The optional CPO Extended Limited Warranty is transferable to a private buyer with no transfer fee. Ask us to confirm transfer terms for other CPO coverage.
A Certified Pre-Owned Mercedes-Benz keeps any remaining 4-year/50,000-mile factory warranty, then adds a 12-month, unlimited-mile CPO Limited Warranty. You can buy a CPO Extended Limited Warranty for 1 or 2 more years, also with unlimited miles. Mercedes-Benz USA describes this as coverage for up to five years.
It depends on the model. For model year 2027, the EQE, EQS, EQE SUV and EQS SUV carry 10 years/155,000 miles of high-voltage battery coverage. The EQB, CLA 250, CLA 350 and G 580 carry 8 years/100,000 miles, whichever comes first. Plug-in hybrid batteries carry 6 years/62,000 miles of limited coverage. In California, SULEV-certified plug-in hybrids get extended high-voltage battery coverage of 10 years/150,000 miles.
The Mercedes-Benz app shows service reminders and vehicle status, including mileage, and lets you schedule with participating dealers. Mercedes-Benz USA does not list full service history or warranty dates as app features. For past records or coverage details, call an authorized Mercedes-Benz dealer with your VIN.
The 17-character VIN is on a label at the lower edge of the windshield, readable from outside on the driver’s side. It is also on the vehicle identification plate. The C-Class owner’s manual also shows the VIN imprinted below the right front seat, under the floor covering. You will find it on your registration card, and it may be on your insurance card.
Enter your VIN or license plate at nhtsa.gov/recalls, or your 17-digit VIN at mbusa.com/en/recall. NHTSA shows unrepaired safety recalls but not non-safety service campaigns or some very recent recalls. An authorized Mercedes-Benz dealer can check service campaigns for your VIN, and our service team at 949-415-3135 can help.
Not by itself: the Mercedes-Benz warranty booklet says any qualified service outlet can perform maintenance, although Mercedes-Benz recommends an authorized dealer. Follow the maintenance schedule and keep itemized receipts, since you may need to show the work was done.
Bring your VIN and any receipts you have. Our Foothill Ranch service team can help you review your records and book the service you are due for.
Service: 949-415-3135
Information reflects Mercedes-Benz USA and NHTSA sources reviewed 09/24/2026; warranty terms vary by model and model year, so always check your Service and Warranty booklet.
