I have purchased numerous vehicles and have always found the experience less than desirable (to be honest). However, our sales representative Tony Barbeau was an overwhelming surprise. So much so, we are considering the purchase of another vehicle from your dealership immediately.
- James Davis
I wanted to reiterate my appreciation for Andrew and really everyone that I dealt with at Mercedes-Benz of Foothill Ranch. You made it easy with your professionalism and attention to my needs the entire way through the transaction. From the instant I walked through your front door, to the moment my wife drove off in her dream car – I was treated as a valued customer. This level of service is lost for the most part today, even in the high-end market place – but that wasn’t the case your store. The pleasure was all mine and you guys made it the best car buying experience I have had to date (and I’ve bought a lot of cars in my life).
I’ll be more than comfortable referring friends and family to Mercedes-Benz of Foothill Ranch.
- Bill Colby
This is the first Mercedes that I have owned. I have never had such an exceptional service experience with any other vehicle that I have had in the past. Travis was excellent. He explained everything to me thoroughly, fixed everything I asked him to and even got my car back sooner than expected. It was clean and beautiful. I will be purchasing only Mercedes from Foothill Ranch in the future. Thank you for the excellent service.
- Jayme Westerfield
I have never scored any service experience a "Perfect 10" until now. This is an outstanding dealership and my service advisor (Travis) met me at the service drive, explained everything so I could easily understand it, assisted me with the loaner vehicle, communicated the service progress, pickup time and most importantly, modeled the finest customer service skills I have ever seen. My vehicle was ready as promised and spotlessly cleaned. Mercedes-Benz of Foothill Ranch has just become my new best friend. Thank you again for the royal treatment and absolutely outstanding service prices. I greatly appreciate it but don’t know how you make a profit!
- Patrick Bird
Jeanette was an absolute pleasure to work with. Her customer service background shines through and we never felt rushed or pressured into making a deal. She is an asset to the Foothill Ranch dealership and I would predict that she will be one of the top sales reps (if not already). Bill Legg also made the overall experience a great one.
- Daniel Howorth
Chris and the folks at Mercedes-Benz Foothill Ranch did a fantastic job servicing my ML320. I would not hesitate to have them service my vehicle in the future. I was certainly impressed with the overall experience, which compared to my BMW dealer is much more customer focused. Thank you.
- Michael Parris
This by far was the best buying experience we have ever had with Mercedes-Benz. I will refer others and return myself.
- James Theriault
The attentiveness and service far outperforms the service that we received at our previous Mercedes-Benz dealer. I am extremely happy to have such a professional staff at this store.
- Mark Thistlewaite
I was extremely satisfied with the high level of courtesy and professionalism that I experienced at your dealership! Different that the high sales pressure that we received at another MB dealership. I have already and will continue to refer your dealership to my friends and business associates.
- Sharon Dancey
Mercedes-Benz of Foothill Ranch is incredible! Chris Erikson, the Service Manager, is outstanding! I'm telling all my business contacts and friends who own a MB about this great service!!
- Mike Ramoska